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FAQ
This page answers the top questions we receive at Willow Naturopathic & IV Clinic. Don't see your question? Contact us directly for support!
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Are Naturopathic Services covered by OHIP?OHIP does not cover Naturopathic services, however, most private insurance plans will have some coverage for appointments and labs.
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Is direct billing available at Willow?Yes! We can direct bill most private insurance providers. There are some exceptions in which case you pay at the clinic and can submit the receipt for reimbursement. IV Therapy does not have direct billing
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Can Naturopathic Doctors run labs?Yes! Naturopathic Doctors can run routine lab work and in depth functional tests. Labs are not OHIP covered when ordered by an ND but may be covered by your benefits plan.
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Do I need an referral to see a Naturopathic Doctor?No! You are welcome to book yourself in online or through reception, no referral is needed.
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How do I prepare for my first visit?Before the initial visit fill out and submit the intake forms that were emailed with the visit confirmation. These will go through your health history, goals, and lifestyle habits. If you have access to any lab work and imaging please bring a copy with you or email them to reception before your initial visit.
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